Shipping Information

Thank you for shopping with Bundles and Drops of Glam. Please review our shipping and processing information carefully before placing your order.

Order Processing

Bundles and Drops of Glam has a standard processing period before orders are shipped or made available for pickup.

Custom Hair Extensions & Wigs

Please allow 7–10 business days for processing.

Hair extensions and wigs may be made to order or require additional preparation before fulfillment. Processing time begins after your order has been successfully placed and payment has been confirmed.

Drops of Glam Hair Care Products

Please allow 3–5 business days for processing before shipment.

In-Stock Storefront Items

Select products may already be available at our Houston-area pickup location and may be ready sooner than our standard processing timeframe.

However, availability of a specific texture, length, wig, or extension type is not guaranteed.

If you select local pickup, please wait until you receive notification that your order is ready before arriving for pickup.

Processing times are based on business days only and do not include weekends or holidays.

During sales, promotions, holidays, or high-volume ordering periods, processing times may be extended.

Processing Time vs. Shipping Time

Please note that processing time and shipping transit time are separate.

Processing time is the time required for Bundles and Drops of Glam to prepare and fulfill your order.

Once your order has been transferred to the shipping carrier, shipping transit time begins.

Carrier delivery times may vary based on destination, weather, holidays, carrier delays, and other circumstances outside of our control.

Domestic Shipping

Domestic orders are shipped after the applicable processing period has been completed.

Estimated processing times are:

• Drops of Glam Hair Care: 3–5 business days

• Hair Extensions & Wigs: 7–10 business days

Once your order ships, you will receive tracking information when available.

Actual carrier delivery time is separate from our processing timeframe.

International Shipping

International orders are shipped after the applicable processing period has been completed.

International transit times vary depending on the destination and carrier.

Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country.

Customs processing may also cause additional delivery delays that are outside of the control of Bundles and Drops of Glam.

Shipping Days

Orders are processed and shipped on business days.

Business days are Monday through Friday, excluding holidays.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address when placing an order.

Please carefully review your billing and shipping information before submitting your purchase.

Incorrect, incomplete, or unverifiable information may result in order delays.

If an order cannot be verified, Bundles and Drops of Glam reserves the right to decline or cancel the order and issue an applicable refund.

Billing and Shipping Address Verification

For customer protection and fraud prevention, some orders may require additional verification when the billing and shipping addresses differ.

If additional information is needed, we may contact you before processing the order.

Failure to provide requested verification may result in cancellation of the order.

Order Changes & Cancellations

Once an order has been placed, it immediately enters our order-processing system.

Orders generally cannot be canceled or modified once processing has begun.

Please carefully review your texture, length, quantity, product selection, shipping address, and other order details before completing checkout.

If there is a problem with your order, please contact us at info@bundlesanddropsofglam.com before attempting to return or send any product back.

Backordered Items

Although we work to keep inventory information current, an item may occasionally become unavailable or backordered after an order is placed.

If this occurs, we will notify you.

If we are unable to fulfill the backordered item within 10 business days, we will contact you regarding available options, which may include a replacement, store credit, or refund for the affected item.

Shipping Fees

Shipping costs are calculated during checkout based on factors such as order weight and shipping destination.

Standard Shipping

We currently offer standard shipping only. Express or overnight shipping is not available unless specifically offered during checkout.

Multiple Items

When multiple products are purchased in the same order, the combined package weight may be used to determine shipping costs.

International Fees

International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

These fees are not included in the purchase price or shipping cost paid to Bundles and Drops of Glam.

Returned or Undeliverable Packages

Customers are responsible for providing the correct shipping address.

If a package is returned to Bundles and Drops of Glam because of an incorrect or incomplete address, refused delivery, or an unclaimed package, additional shipping fees may be required before the order can be resent.

Original shipping fees are non-refundable.

Lost, Delayed, or Delivered Packages

Once an order has been transferred to the shipping carrier, carrier delays may occur that are outside of our control.

If tracking shows that your package has been delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier for additional assistance.

If you believe there is an issue with your shipment, please contact us and we will assist you with the information available to us.

Local Pickup

Bundles and Drops of Glam is primarily an online store with a local pickup location.

Select products may be available for local pickup; however, we cannot guarantee that your desired texture, length, or product will already be available at the storefront.

For the best selection, we recommend ordering online in advance and choosing the pickup option at checkout when available.

Please do not arrive for pickup until you have received notification that your order is ready.

Questions?

If you have questions regarding your order before purchasing, please contact us at:

info@bundlesanddropsofglam.com

We are happy to help you make the right selection before your order is placed.

Thank you for choosing Bundles and Drops of Glam. 💛