Refund policy


Bundles and Drops of Glam - Return Policy

Thank you for shopping with Bundles and Drops of Glam. We take pride in providing high-quality hair extensions and products to enhance your beauty. Before making a purchase, we kindly ask that you carefully review our return policy as all sales are final, and no refunds will be issued. This policy applies to all types of hair extensions and products.

At Bundles and Drops of Glam, we want you to love your purchase. If for any reason you are not satisfied, we accept returns on unused and unopened items within 7 days of delivery.

For hygiene and safety reasons, we cannot accept returns or issue refunds on:

  • Hair extensions and wigs that have been opened or worn

  • Hair care products that have been opened or used

How to Request a Return

  1. Email info@bundlesanddropsofglam.com with your order number and reason for return.

  2. Once approved, we will provide instructions for sending your item(s) back.

  3. Customers are responsible for return shipping costs unless the product arrived damaged or we sent the wrong item.

Refund Processing

  • Refunds are issued to your original payment method once we receive and inspect the returned item(s).

  • Please allow 5–7 business days for the refund to reflect in your account.

 

1. All Sales Are Final

  • Once an order is placed and payment is received, it cannot be canceled, modified, or returned.

  • Please make your selections carefully.

2. Quality Assurance

  • All products are thoroughly inspected before shipment.

  • If you believe you received a defective or damaged item, you must contact us at info@bundlesanddropsofglam.com within 7 days of delivery, with photos or video evidence.

  • If confirmed, we will work with you on a resolution (replacement or store credit, at our discretion).

3. Color & Texture Disclaimer

  • We make every effort to display product colors and textures accurately.

  • Variations may occur due to lighting and monitor settings.

  • For assistance in selecting the right shade or texture, please contact us before ordering.

4. Hygiene & Safety

  • Hair extensions, wigs, and opened hair care products are considered personal hygiene items.

  • Once removed from original packaging, products cannot be returned or exchanged.

5. Shipping & Handling

  • Shipping and handling fees are non-refundable.

  • Customers are responsible for providing the correct address. Packages returned due to incorrect addresses or unclaimed deliveries will require additional shipping fees to be resent.

6. Custom Orders

  • Custom orders (including special colors or lengths not listed on our website) are final sale and cannot be returned or refunded.

7. Customer Satisfaction

  • While all sales are final, your satisfaction is important to us. If you have questions before purchasing, please reach out to info@bundlesanddropsofglam.com for support in making the right choice.